Privacy Policy

Our Privacy Policy explains how information is collected, used, and disclosed by BlockVoice, with respect to your access and use of our services, through our domain, web app and related service domains (“Website” or “BlockVoice”) or in connection with third party services. By accessing or using BlockVoice, you acknowledge that you have read this Privacy Policy, and agree to be bound by the terms and conditions described herein, including BlockVoice’s Terms of Use.

Information We Collect and How We Use It

We collect certain information from you through your use of the Website, the things you use BlockVoice for, and the information you provide to BlockVoice. We want you to be comfortable using BlockVoice, so we have described in detail below what information we collect and how it is used.

Information You Provide to Us

When you register for the BlockVoice Website, limited information is collected about you including your address and name to help verify where you live so you can be placed within the correct community.

Because BlockVoice is a shared issue tracker and communication tool, by the nature of the Website some of the information you submit to the website will be shared with other users. However to ensure your privacy and neighbor relations, only certain types of users will be able to see what you post based on the content of the post. For example, if you report a neighbor’s noisy party only your Property Manager will be able to see who reported the noisy party and where the noisy party is loacted, while other Tenants will just be able to see that a noise complaint was submitted and the time and date it was submitted. For a complete breakdown of what types of information different types of users will be able to see please contact BlockVoice.

How We Share Your Information With Others

We will not share the personal information we have collected from you, except as described below: when you give us your consent to do so, for example, when we tell you that the information you provide will be shared in some way and you provide us that information; when we believe we are authorized or legally required to do so or that doing so is necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including things like subpoenas, warrants or court orders; in connection with any merger, transfer or sale of company assets, financing, acquisition, or similar transaction or circumstance; or to enforce or apply our Privacy Policy, our Terms of Use or our other policies or agreements.

Your Contact Preferences

We may need to send you announcements and account-related messages. These are considered part of the Website, and you are not able to opt-out of receiving these messages. You may however, opt out of all other communication from BlockVoice. You may also opt out of receiving communications from Property Managers and Board Members. You may opt-out during the registration process or at anytime buy updating your preferences in your user profile in the “Your Contact Preferences” box.

We also share your name and mailing address with other Tenants and Homeowners within your community. You may opt out of sharing this information during the registration process or at anytime buy updating your preferences in your user profile in the “Your Contact Preferences” box.

Information Learned From Your Use of BlockVoice

We collect information about how you use BlockVoice. This information includes general usage statistics, including but not limited to information such as how often you use BlockVoice, how long you spend on the Website, or when you perform certain actions BlockVoice finds interesting. We use this information in aggregate form to improve and enhance the experience of using the Website. We may share anonymous aggregated information with third parties.

Do Not Track

Do not track (DNT) is a privacy preference users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards. Therefore, BlockVoice does not in any way monitor or respond to DNT signals or other mechanisms that provide a choice regarding the collection of personally identifiable information about activities over time and across different Web sites or online services.

If a universal standard for DNT becomes available we may revisit our DNT Policy.

Third Party Services

The BlockVoice Website features direct integration with a variety of social networking services such as Google+ and Facebook, enabling users to log-in to BlockVoice using their account. This alternant form of log-in is an optional feature of the BlockVoice website. Users who chose to use this feature are bound by the respective terms of service and privacy policy for each social networking service.

BlockVoice also uses the Google Maps API to ensure the accuracy of address submitted at signup. Use of this service is governed by Google’s terms of use and privacy policy, as amended by Google from time to time.

How We Protect Your Information

We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, despite those efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Links to Other Sites

BlockVoice may contain links to other services, apps, and sites not operated by us (we refer to these as "Other Sites"). Any information you provide on those Other Sites is provided directly to whoever owns that site and is subject to their privacy policy. Our Privacy Policy does not apply to those Other Sites, and we are not responsible for the content you provide to, or the privacy and security practices and policies of, Other Sites.

Removal of Information from Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

Changes to Our Privacy Policy

Any information that is collected is subject to our Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. In the event of a modification to the Privacy Policy, BlockVoice will send notification to you via email that a change has occurred. You will also be required to accept the revised Privacy Policy before continuing to use Website. By accepting changes to the policy, you are agreeing to be bound by the revised policy.

Questions or Concerns

Please contact us if you have any questions or concerns about our Privacy Policy.